Privacy Policy — jillip Online Casino

1. Who We Are

jillip ("we," "us," "our") operates the online casino and sports betting platform accessible at jillip.org. We serve Filipino players across the Philippines, with operations aligned with PAGCOR regulatory standards. For any privacy-related enquiry, you may contact our Data Privacy Officer at the email address listed in Section 13.

jillip is committed to safeguarding the personal data of every player who registers and uses our platform. This Policy is drafted in compliance with the Republic Act No. 10173 — the Data Privacy Act of 2012 (DPA) — and its implementing rules and regulations as administered by the National Privacy Commission (NPC) of the Philippines.

2. Personal Data We Collect

jillip collects personal data through the following means: (a) information you provide directly upon registration and account management; (b) data generated automatically through your use of the Platform; and (c) information received from trusted third-party service providers, including payment processors and identity verification providers.

jillip does not collect or store full payment card numbers. Financial data collected is limited to the minimum necessary for processing your transactions.

3. How jillip Uses Your Personal Data

jillip processes your personal data for the following purposes:

• Account Management: Creating and maintaining your jillip account, verifying your identity (KYC), and processing login authentication;
• Transaction Processing: Facilitating deposits and withdrawals in Philippine Peso through GCash, PayMaya, and supported Philippine banks;
• Regulatory Compliance: Fulfilling obligations under Philippine law, PAGCOR-aligned operational standards, and anti-money laundering (AML) requirements;
• Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent activity, unauthorized account access, and abuse of the Platform;
• Service Improvement: Analyzing aggregated usage data to improve Platform performance, game selection, and the overall player experience;
• Responsible Gaming: Monitoring account activity to identify potential problem gambling behaviors and facilitating the use of deposit limits, loss limits, and self-exclusion tools;
• Customer Support: Responding to your queries, resolving disputes, and maintaining records of support interactions;
• Marketing Communications: Sending you promotional offers, bonus notifications, and relevant platform updates — only where you have given explicit consent or where permitted under applicable law. You may opt out of marketing communications at any time.

jillip does not use your personal data to make fully automated decisions that produce legal effects concerning you without human review, except where expressly permitted by applicable law.

4. Legal Basis for Processing

jillip processes your personal data on the following legal grounds as recognized under Republic Act No. 10173:

• Contractual Necessity: Processing required to perform the contract between you and jillip (i.e., providing the casino and betting services you have registered to use);
• Legal Obligation: Processing necessary to comply with applicable Philippine law, including AML obligations and PAGCOR-aligned regulatory requirements;
• Legitimate Interests: Processing for fraud prevention, Platform security, and service improvement, where our legitimate interests do not override your fundamental rights;
• Consent: Processing for marketing communications and optional analytics, where you have provided explicit consent. You may withdraw consent at any time without affecting prior processing.

5. Data Sharing and Disclosure

jillip does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash (GXI), PayMaya (PLDT Group), BDO Unibank, BPI, and Metrobank — solely to process your transactions;
• Identity Verification Providers: KYC service providers engaged to verify government-issued Philippine IDs;
• Game Content Providers: Third-party game studios (e.g., JILI, PG Soft) receive anonymized session data for RNG audit and game performance purposes only;
• Regulatory Authorities: PAGCOR and other competent Philippine government authorities, where disclosure is required by law or regulatory order;
• Law Enforcement: Philippine law enforcement agencies, where disclosure is required pursuant to a lawful order or to prevent fraud or criminal activity.

All third-party service providers engaged by jillip are contractually required to process personal data only for the specified purpose and in accordance with applicable data protection law.

6. Cookies and Tracking Technologies

jillip uses cookies and similar tracking technologies to operate the Platform, maintain session state, prevent fraud, and analyze usage patterns. The categories of cookies we use are:

• Strictly Necessary Cookies: Required for the Platform to function. These cannot be disabled without affecting core Platform functionality (e.g., session authentication, security tokens).
• Functional Cookies: Remember your preferences, such as language settings and game lobby layout.
• Analytics Cookies: Collect aggregated data on Platform usage to help us improve performance and game offering. These are only set with your consent.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will prevent certain features of the Platform from functioning correctly. jillip does not use third-party advertising or behavioral tracking cookies.

7. Data Retention

jillip retains personal data for as long as is necessary to fulfill the purposes outlined in this Policy, subject to the following retention guidelines:

• Active Account Data: Retained for the duration of your account relationship with jillip;
• Transaction Records: Retained for a minimum of 5 years following the transaction date, in accordance with Philippine AML regulatory requirements;
• KYC/Identity Documents: Retained for 5 years after account closure;
• Support Records: Retained for 3 years from the date of the support interaction;
• Marketing Consent Records: Retained until consent is withdrawn, plus an additional 12 months for compliance documentation.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jillip's data destruction procedures.

8. Data Security

jillip implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and the jillip Platform;
• Encryption of sensitive data fields at rest within jillip's database infrastructure;
• Access controls and role-based permissions limiting staff access to personal data on a need-to-know basis;
• Regular security audits and penetration testing by independent third-party security firms;
• Optional two-factor authentication (2FA) for player accounts.

While jillip takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, jillip will notify affected players and the National Privacy Commission (NPC) in accordance with our obligations under the Data Privacy Act of 2012.

9. Your Data Rights

Under Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights with respect to your personal data held by jillip:

• Right to be Informed: The right to be notified of how your personal data is being processed;
• Right of Access: The right to request a copy of the personal data jillip holds about you;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to Erasure: The right to request deletion of personal data that is no longer necessary, subject to jillip's legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes at any time;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format;
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of the above rights, please contact jillip's Data Privacy Officer using the contact details in Section 13. We will acknowledge your request within 3 business days and provide a substantive response within 15 business days.

10. Children's Privacy

jillip does not knowingly collect personal data from individuals under the age of 21. The Platform is strictly for adults aged 21 and above, consistent with Philippine gaming regulations. If jillip discovers that personal data has been collected from an underage individual, we will immediately close the associated account, refund any deposits, and delete all related personal data.

Parents and guardians who believe that a minor may have accessed or registered on the jillip Platform are encouraged to contact our support team immediately.

11. Cross-Border Data Transfers

In the course of operating the jillip Platform, certain personal data may be transferred to, or processed by, service providers located outside the Philippines — for example, cloud infrastructure providers or international game audit firms. Where such transfers occur, jillip ensures that appropriate safeguards are in place, including data processing agreements that require the receiving party to apply data protection standards equivalent to those required under Philippine law.

12. Changes to This Privacy Policy

jillip may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. Material changes will be communicated to registered players via email at least 7 days prior to the effective date of the updated Policy. The "Effective Date" at the top of this document will be updated accordingly. Continued use of the jillip Platform following the effective date of any revision constitutes acceptance of the updated Privacy Policy.

13. Contact — Data Privacy Officer

For any privacy-related enquiries, data subject rights requests, or to report a potential data protection concern, please contact jillip's Data Privacy Officer: